Guide
Everything you need to know about creating and managing your invitation.
Getting started
How do I create an invitation?
Click 'Start free' on the homepage and follow the 6-step wizard. No account required to build.
Do I need to download anything?
No. OurGuestbook works entirely in your browser. Your guests only need a link.
Customisation
Can I change the colours?
Yes. The wizard includes a colour picker. We ensure your choices stay readable (WCAG contrast guaranteed).
Can I upload my own photos?
Yes. You can upload your hero photo in the design step. Guests can also upload to the photo wall after RSVPing.
Guests & RSVPs
How do guests RSVP?
Guests click your link and fill out a rich RSVP form. They can select meal choice, transport, accommodation, and add a message.
Where do I see the RSVPs?
All responses appear in your dashboard. You can download them or view them live.
Can I personalise the experience per guest tier?
Yes. You can create guest tiers (Bridesmaid, Groomsman, Evening Guest, etc.) and customise what each tier sees.
Payment & tiers
What are the different tiers?
Preview (free), The Invitation (£30), The Celebration (£59), and The Wedding Package (£299). Each adds more features and guest capacity.
Do you offer refunds?
You can build and preview your whole invitation for free — you only pay when you're happy with it. You have a 14-day right to cancel, but because your invitation goes live straight away you are asked to confirm at checkout that you want immediate access and that the right ends once access starts. If something is faulty or not as described you keep your legal remedies. Codes bought on Etsy follow Etsy's refund route. Full details are on our Refunds & cancellation page. It's hosted live for 3 months on The Invitation, or 6 months on The Celebration and The Wedding Package, and you can extend hosting anytime from your dashboard.
After payment
How do I claim my invitation after paying?
Check your email for a magic link. Click it to create your account, and your invitation is yours.
Can I edit after paying?
Yes. Everything is editable in your dashboard — copy, design, guest list, tiers, quick links.
How long is my invitation live?
Six months from purchase, extendable anytime from your dashboard. Download a free PDF keepsake to preserve the guestbook and photos permanently.
Technical
What browsers are supported?
All modern browsers: Chrome, Safari, Firefox, Edge. Mobile-friendly on all devices.
Is my data secure?
Yes. We use Supabase (enterprise-grade Postgres) with encryption. Your guest data is private.